The second issue: I have paid for and enjoyed the full professional version of VideoPad, as your records will reflect. The total $59.93 needs to be returned to me. When I phoned them about this, my bank used the word 'scam.' However this charges are characterized, they were unauthorized and unwanted. Your company has taken an authorized $59.93 from me since July of 2021. The first issue: Two days ago I discovered that you have been charging me $9.99 every 3 months since 2021, for a 'newsletter' that I have never received and do not want! To compound this issue, the 'newsletter' in question concerns software that I do not use, PhotoPad. My confidence has been compromised by these two issues. However, I now have two pressing issues your company must resolve if I am to retain my confidence in NCH Software. I enjoy and have recommended to many others your VideoPad and Debut Video Capture Software (Pro Edition). You can safely ignore any security pop ups that may appear before the program opens.Įither way you open it once Geek Uninstaller is running select the program you wish to uninstall by right clicking it and then choose 'Uninstall' from the drop down menu.Unauthorized charges unable to use my pro VideoPad This will give you a shortcut icon on the desktop for future use of this handy application. Optionally you can create a desktop shortcut by right clicking the Geek.exe file and choose 'Send to' from the drop down menu.

This should create a new folder that contains a Geek.exe file which you can now double left click to open the program. Now use you favorite Unzip application to extract the zipped file from the download. Please go HERE and download Geek Uninstaller portable and save it to somewhere you can find later. You could also try Geek Uninstaller, although if it doesn't show in Revo it probably will not show in Geek Uninstaller, worth a try though.

Roger the easiest way to fix this is to reinstall the program, which will overwrite it, then it will show in add remove programs and Revo where you can then uninstall it.

Nch software suite